Nursing and Residential Care Home in Surrey

 

Downsvale: Nursing & Residential Care Home in Surrey

Downsvale Nursing Home, located in Dorking, Surrey, provides a warm, person‑centred environment designed to feel just like home. Set on 1.5 acres of secluded, beautifully landscaped gardens with views toward Box Hill AONB, it offers both serenity and comfort.

Services Offered

  • Nursing care: Provided by qualified, experienced nurses; available 24/7 to meet evolving needs.

  • Dementia care: Delivered with a sensitive, person‑centred approach to create meaningful, calming environments tailored to each resident.

  • Palliative care: Compassionate and dignified end‑of‑life support following the Gold Standards Framework, with hospice-trained staff.

  • Respite care: Short-term stays for recovery, caregiver relief, or post‑surgery healing in a supportive and secure setting.

  • Day‑care service: For elderly individuals seeking social interaction, structured activities, and nutritious meals in a safe environment.

Accommodation & Atmosphere

  • Rooms: 26 single and 4 shared bedrooms, well-equipped with hand-basins, TV points, and nurse‑call systems; some have en‑suite facilities.

  • Communal areas: Cozy lounges, dining rooms, and accessible facilities including a passenger lift, specialist baths, and in-house laundry.

  • Homely touches: Residents are encouraged to bring personal memories and familiar items. Rooms can have phones and video‑call amenities like Skype and iPads to stay in touch with loved ones.

Exceptional Staff & Management

  • Qualified team: Led by Registered Manager Deepa Chhapwale and Director Rahul Chhapwale, supported by fully trained Registered Nurses, senior carers (NVQ‑qualified), domestic and kitchen staff.

  • Training: Continuous professional development ensures high-quality, up-to-date care practices.

Regulatory Status

  • CQC Rating: Rated “Good” overall as of the July 2021 inspection, with “Safe,” “Effective,” “Caring,” and “Responsive” all rated “Good,” while “Well‑led” needs improvement.

Nestled amid the rolling landscapes of Box Hill, Downsvale Nursing & Residential Care Home offers a compassionate, homely sanctuary for the elderly in Surrey. From nursing and dementia support to palliative, respite, and day‑care services, Downsvale ensures that every resident receives individualized, dignified care.

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